Warranty Policy
Warranty Policy
2-Year Manufacturer Warranty
All AllyouNeedHome products are covered by a comprehensive 2-year manufacturer warranty from the date of purchase.
What's Covered
Our warranty covers:
- Manufacturing defects
- Material defects
- Workmanship issues
- Malfunctions under normal use
What's Not Covered
The warranty does not cover:
- Normal wear and tear
- Accidental damage or misuse
- Unauthorized repairs or modifications
- Damage from improper storage or handling
- Cosmetic damage that doesn't affect functionality
How to Make a Warranty Claim
1. **Contact us** at warranty@allyouneedhome.com
2. **Provide proof of purchase** (order number or receipt)
3. **Describe the issue** with photos if possible
4. **Receive instructions** - We'll guide you through the process
Warranty Resolution
Depending on the issue, we will:
- **Repair** the product at no cost
- **Replace** with a new or refurbished unit
- **Refund** the full purchase price
Processing Time
- Warranty claims are processed within 2-3 business days
- Replacement products ship within 5-7 business days
- Refunds are issued within 7-10 business days
Extended Warranty
For select products, extended warranty options may be available at checkout.
EU Consumer Rights
This warranty is in addition to your statutory rights under EU consumer protection laws.
Questions?
Contact our warranty team:
Email: warranty@allyouneedhome.com