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Have a question ? We are here to help.
You can contact us through our contact page! We will be happy to assist you.
Where do you ship?
We ship to all European countries.
How long is delivery?
EU: 5–12 business days
Non‑EU Europe: 7–15 business days
Tracking is provided by email.
How do I track my order?
You receive a tracking number by email after shipping.
You can also use the Track Your Order page.
What payment methods do you accept?
Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay.
All payments are secure.
Can I change or cancel my order?
Yes, within 12 hours of purchase.
After that, the order may already be processed.
What is your return policy?
Returns accepted within 30 days.
Items must be unused and in original packaging.
My item arrived damaged. What now?
Contact us within 7 days with photos of the item and packaging.
We replace or refund.
Do you offer free shipping?
Yes — free shipping for orders over €50.
How can I contact support?
info@allyouneedhome.com
Mon–Fri, 9:00–17:00.
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